Managed Services

Our portfolio of Managed Services addresses all your managed services needs while including a progression from basic monitoring to fully outsourced management.

 

What is a Managed Service?

Whether you’re a business executive or a seasoned IT pro, using managed services can make your job easier. When effectively executed, a Managed Service (MS) is like gaining the capability of an IT Department with the expertise of seasoned professionals to deliver focused application operations to your company’s business application users.

Benefits

Better Cost Control

Better Cost Control

These services can save you money on staff and training.

Reduce your risk

Reduce your risk

Maintain business continuity and maximize your teams' productivity with tools that do the heavy lifting for you.

Improve efficiency

Improve efficiency

Streamline workflows, automate processes, and integrate third-party platforms to accelerate your success.

Resolve problems faster

Resolve problems faster

Proactively monitor and resolve your collaboration issues no matter where they reside.

The rithmXO Advantage

Industry Experience

Service Excellence

Real-Time Collaboration

Scalability and Support

Our Solutions

We understand the mechanics of business as well as technology. Our approach to Managed IT Services focuses on delivering the highest levels of availability and security anytime, anywhere.

Server Management

Having an effective server management strategy can help you avoid downtime, security breaches, and server performance inefficiencies.

Incident Management

Incidents happen. But a strong incident management process means that you can reduce their impact and restore services quickly.

Back Up Management

By using an automated backup system, you can schedule the backup time and how often you want the backup to run. It also provides reports on your backup status, whether the backup was successful or not, what data has been changed since the last backup, your storage space, etc.

Reporting and Service Reviews

It is important to review the Service Reporting process and reports generated on a regular basis as reports will change in terms of data required, timings, audience etc. This is constantly evolving process.

MANAGED SERVICES TIERS

Managed services are beneficial for both large organizations and small businesses; new companies and established ones.

Support

Our global team of seasoned engineers provides unrivaled, personalized technical support for a wide range of products and at a fair price.

HIGHLIGHTS

  • 24 x 7 x 365
  • Break/Fix Services
  • General Inquiry & Advisory
  • Technical Advisory Services

Out-tasking

Managing discrete and distinct tasks, from service desk, administration and remote monitoring, to full network and server infrastructure management. Or hosting and managed services.

HIGHLIGHTS

  • Global Engineering Team
  • Comprehensive Services
  • Escalation, When Required
  • Round-the-clock secure monitoring
  • Customized Alerting (Call, Text, Email)

Outsourcing

Free up your time for more pressing priorities. We take over everyday technical and application management and monitoring or can assume complete responsibility for your software ecosystem.

Everything in Out-tasking, plus:

HIGHLIGHTS

  • Incident resolution
  • Incident escalation management